reminder of our cancellation policies client accountability

Reminder of our cancellation policies & client accountability

Since reopening late May, we have been encountering an increased number of no shows on a weekly basis. Due to COVID, we have had to decrease our hourly capacity to maintain social distancing, so when clients do not show for their scheduled appointments, this impacts us financially. In addition, this is unfair to clients on the waiting list – that when a client does not show, they take a timeslot…

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